ABOUT US

We have always loved Wells next the Sea and visited most weekends. When we had the chance to live here, we didn’t hesitate. We aim to ensure that people have a great time when they stay with us. We think our rooms are nice, they aren’t the biggest rooms you’ll find, but we aim to keep things to a high standard of comfort. Our beds are super comfy and all our breakfast ingredients are homemade or locally sourced.

We have 8 lovely comfortable rooms (with ensuite or private bathroom), free Wi-Fi and free parking. We took over the B&B in February 2018 and over a period of time we are upgrading the rooms, the B&B, the facilities and the grounds. We have an enclosed garden with patio for guests to use, a dining room for breakfast and a guest lounge with games and books.

The environment is really important to us, so we avoid the use of single use plastics and ensure our products are locally sourced or even homemade.

PRIVACY POLICY

When you make a booking with us we record the name, home address, email address and telephone number of the person making the booking. We will also collect a debit or credit card number to secure your booking.

How we use the information we hold on you

We use your home address as part of the card payment processing to validate the card. We will use your email address to send you confirmation of the booking with details on other information you may find useful for your stay. We may use your telephone number to contact you if you have not arrived during the check in window.

How is your data stored

All of the personal and debit/credit card data you supply us, as part of the online booking process, is stored securely on a third party system, Queensborough Books. Neither us nor Queensborough books will share your information with any third party unless there is a legal reason for doing so. Once we have taken your payment, your card details are destroyed.

Guest Registration

We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival. For commonwealth guests this includes your name and nationality. For non-commonwealth guests, your name, nationality, passport number, address of next destination. We will keep these forms safely in a locked filing cabinet. We are required to keep these registration forms for a year.

Access to your information

You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at info@cobblers.co.uk

Cookies

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